I build lean, AI-supported operations and then run them, so you can step out of the day-to-day without things falling apart.
I own how your business runs. Not a task list: the whole operating system, with people, tools and AI working as one chain and one person accountable for it.
This is for you if:
And this is not for you if:
I build your business operating system inside Notion;Create internal wikis, SOPs, meeting notes, and team knowledge bases
I build your complete client experience workflow inside Dubsado; so every client gets a consistent, professional experience from first enquiry to final delivery.
I build board systems for client delivery, content pipelines, or team workflows; so work moves through predictably without anyone chasing updates.
I set up your full client lifecycle inside GHL;Â so new clients move through your process consistently every time.
I design and run your operations hub in ClickUp, with AI and automations (Zapier, Make, ChatGPT, Claude) wired into the workflows and checked before anything goes out.
AI can draft, schedule and summarise. It can’t decide what matters this week, check its own work, or answer for it when something breaks. That’s my job.
Most teams get a fraction of the value from the AI they pay for. I connect it to your workflows, check its output, and keep the prompts and automations current as the business changes.
I notice what didn’t happen, follow it through, and answer for it when something breaks.
Contractors, vendors, handoffs and quality control across your team and your tools, so nothing depends on you remembering.
AI can draft, schedule and summarise. It can’t decide what matters this week, check its own work, or answer for it when something breaks. That’s my job.
Priorities on Monday. A weekly metrics review. A monthly look at what’s working and what isn’t. You get clarity every week without having to chase it.
Contractors, vendors, handoffs and quality control across your team and your tools, so nothing depends on you remembering.
I’ve run a remote staffing and outsourcing operation, managed distributed teams and quality control for international clients, and advised government and consultancy teams. I’m a certified Project Management Professional (PMP).
Most workflows are now part human, part AI. I design that chain, check what comes out of it, and make sure it holds.
Clear owners, clear priorities and a documented way of working, so the business doesn’t live in your head.
I keep your team, contractors and vendors aligned and quality-checked, without you having to be the middle person.
Building a system is only half the job. I stay on to run it, catch what slips, and improve it every month.
Add up your own hours spent managing tools and people, the leads that went cold, and the AI experiments that never paid off. If I give you back ten hours a week and stop one client slipping away, I’ve covered my fee.
You don’t need more hands. You need someone accountable for the outcome.
Most freelancers deliver and disappear. I build your systems, then run and maintain them, because systems decay without someone tending them.
I make the tools you already pay for work together, and cut the ones that don’t, so you can delay hires instead of adding them.
Everything I build is documented in your tools and stays yours. Clients stay because the business runs better.
Everything You Need to Know Before We Work Together
I'm the person accountable for how your business runs. I set the weekly priorities, run the review rhythm, manage the tools, AI and contractors, and follow through on what slips. Think part-time operations manager, not assistant.
AI can draft, summarise and automate a lot of the work, and I use it every day. What it can't do is decide what matters this week, check its own output, or take responsibility when something breaks. I make your AI useful and keep it that way.
Usually not. Most teams get a fraction of the value from what they already have. The audit shows what to keep, connect, upgrade or cancel. Cancelling what you don’t use often saves money on its own.
Because building before we understand how your business runs wastes your money. The audit is fixed-price, takes two weeks, and its plan is yours to keep. If you continue to a build, the audit fee comes off it.
No. You pay for outcomes and ownership, not hours. The scope of each retainer is clear, and we review it every month.
Founder-led businesses with a team of 2 to 15, several contractors or revenue streams, and a founder who is stretched. If you just need tasks done, a freelancer or an AI tool will serve you better.
I work aligned to US Eastern or UK hours, with async updates during the week and a live weekly review.
Everything I build is documented in your own tools and stays yours. I hand over cleanly.
Yes. The audit is the trial. If you then want to start running together without a full build, we can begin on the Operate retainer for the first month.
Read about my thoughts on industry tips, to-dos and processes. Also find tips and tricks for your business operations.