One-off project pricing is discussed on a discovery call based on scope. I don’t charge hourly, retainers give you predictable support and better outcomes.
This isn’t task management. It’s operational ownership. I look at how your business runs, find weakspots and fix them.
For founders who need core systems built and basic ongoing support
For founders with a small team who need full operational support and coordination.
For founders who want a dedicated operations partner managing the full back end.
Everything You Need to Know Before We Work Together
An OBM or a Systems VA is different from a general virtual assistant. Rather than handling task-based admin, I focus on the operational layer of your business; building processes, setting up and maintaining project management tools, documenting how work flows, and coordinating your team. Think of it as having a part-time operations manager, not a task executor.
Both, but retainers are my preference and produce better results. Operations isn't a one-time fix; it needs consistent maintenance. I do take on scoped one-off projects (SOP creation, tool setup, onboarding documentation) and most of those clients move to a retainer once they experience the difference.
I'm tool-agnostic and work with whatever your business already uses. Most commonly: Asana, ClickUp, Trello, Dubsado, Notion, Google Workspace, HubSpot, GoHighLevel, Slack, DocuSign, and Zapier. If you're not using any project management tool yet, I'll recommend the right one for your business during our onboarding.
I work remotely and align fully to US Eastern or UK time zones depending on the client. We agree a communication rhythm on the discovery call — usually daily async check-ins with a weekly video call.
Yes. I offer a 30-day pilot period at the Starter rate so we can assess fit without a long-term commitment. If it's working well for both of us, we move to an ongoing retainer. Ask me about this on the discovery call.