Operations partner for founder-led businesses. PMP-certified. Nine years running delivery across outsourcing, consulting and government advisory.
Most businesses don’t stall because the founder lacks ideas. They stall because operations can’t keep up. The process lives in one person’s head, the tools don’t connect, and nobody is watching the whole picture.
I’ve spent nine years fixing exactly that. I’ve built and run a remote staffing and outsourcing operation, which meant managing distributed people, quality control, client expectations and handoffs across time zones. I’ve coordinated delivery on software and platform projects, and advised government and consultancy teams on how their work actually gets done.
That skill matters more now, not less. Most workflows today are part human, part AI. Someone has to design that chain, check what comes out of it, and make sure it holds. That’s what I do, aligned to US Eastern or UK hours, with async updates during the week and a live weekly review.
I build your business operating system inside Notion;Create internal wikis, SOPs, meeting notes, and team knowledge bases
I build your complete client experience workflow inside Dubsado; so every client gets a consistent, professional experience from first enquiry to final delivery.
I build board systems for client delivery, content pipelines, or team workflows; so work moves through predictably without anyone chasing updates.
I set up your full client lifecycle inside GHL;Â so new clients move through your process consistently every time.
I design and run your operations hub in ClickUp, with AI and automations (Zapier, Make, ChatGPT, Claude) wired into the workflows and checked before anything goes out.
AI is a team member, not a strategy. It needs a brief, a check and a manager, like everyone else. Here’s how I run things.
You don’t need more hands. You need someone accountable for the outcome.
I design the chain where some steps are human and some are AI, check what comes out of it, and make sure it holds.
The right systems let you delay hires, not add them. PMP-level governance without the corporate overhead.
Everything I build is documented and yours. Clients stay because the business runs better.